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Chav-gate


In a recent post on CRM and social networking, I suggested that the growth of forums, blogs, wikiís etc. will mean companies have to pay greater attention to the customer experience, because never before have customers had as much scope to broadcast...
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Adaptive Path is Growing


Adaptive Path is growing! As some of you may know, AP recently opened a new branch in Austin, TX. This summer, I got the chance to work in both the San Francisco and Austin offices, and it was definitely a unique experience....
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Enterprise Mashups on Stage at CeBIT


Last week the world's largest annual computer expo, the CeBIT conference, was held in Hannover, Germany. While CeBIT still covers the latest physical advances in things like consumer electronics, server hardware, security and access devices, etc,...
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Where in the World is Appirio?


While I would like to claim that the reason this blog hasnít been updated since September is because the entire company has been out of the office solving world hunger, that isnít exactly true....
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Choosing the location for your employee performanc


In real estate the catch phrase is location, location, location. This is also true for your employee performance...
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Gmail Outage Raises Concerns for Small Business


Latest Gmail Outage Raises Concerns for Small Business Sometimes, your greatest assets can become costly liabilities. Google's remarkable success and rapid growth over the past few years may have set the bar too high for customer expectations of...
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